Human resources are like the heartbeat of a business. They keep the business running, and even determine success. From data handling to sales assistance to customer service, the essence of having the right employees cannot be understated.

Here are tips to recruitment and managing human resources for small businesses:

1. Keep an employee handbook. This should include company vision, goals andmission. The roles, responsibilities and benefits of employees should also beoutlined.
2. Allow for team work. Partner new employees with current staff.
3. Encourage healthy feedback.
4. Track the goals and achievements of employees.
5. Do regular trainings.
6. Have a policy against harassment.
7. It’s okay to let people go, especially if they consistently work against company ethics and vision.
8. Take a performance review and appraisal frequently
9. Establish boundaries and promote professionalism in the workplace.
10. Have a disciplinary handbook.
11. Keep adequate records and information about employees.

Success in business is all about people, people, people. Whatever industry a company is in, its employees are its biggest competitive advantage - Richard Branson.